All quality online advertising platforms use a metric to assess the effectiveness of ads. Higher-quality ads mean lower expenses and increased visibility. Google Ads uses Quality Score, while Facebook employs Relevance Score.
Ideally, this quality metric would be crystal clear, showing advertisers their shortcomings and rewarding well-crafted ads with lower costs-per-click and better placement. However, reality often falls short of ideal. Understanding metrics like Google Ads Quality Score and Facebook Relevance Score can feel like navigating a maze.
As Facebook ads gain popularity across businesses of all sizes, so does the importance of Relevance Score, its unique health metric. This article delves into Facebook Relevance Score, explaining its meaning, calculation, and most importantly, how to enhance your ad performance.
1. Decoding Facebook Relevance Score
Relevance Score is Facebook’s gauge of your ads’ quality and engagement. It significantly impacts both your cost-per-click and ad display frequency on Facebook. Consider it Facebook’s way of saying, “This is fantastic!” or “This is garbage!”
Mirroring the Google Ads Quality Score, Relevance Score operates at the core of your Facebook account structure (keyword level for Google Ads, ad level for Facebook) and is represented by a number from 1 to 10.
What constitutes a good Relevance Score on Facebook?
A Relevance Score of 1 is a red flag, indicating your ad’s poor relevance to your audience. Maintaining its display will require a premium payment.
Conversely, a high Relevance Score, ideally between 8 and 10, increases your ad’s chances of being displayed. Therefore, aim for a higher Relevance Score, with 7 to 10 being a sweet spot.
I apologize for the repetitive use of “relevance.” It’s about to get more frequent.
2. Unpacking Relevance Score Components
While the Google Ads Quality Score components (expected click-through rate, ad relevance, and landing page experience) are relatively straightforward, Facebook Relevance Score involves more subjectivity. It primarily hinges on anticipated positive and negative feedback.
An ad receives a score after accumulating over 500 impressions. Facebook considers this impression count sufficient to predict your audience’s expected response to your ad creative. Note: A limited budget or manually chosen placements could prolong this process.
The emphasis on expected stems from Relevance Score not relying on actual feedback like likes, shares, comments, views, or conversions. Instead, Facebook utilizes your campaign objective and audience specificity to gauge the likelihood of desired actions (positive feedback) or negative interactions like hiding or flagging the ad (negative feedback), thereby calculating the audience’s predicted response.
Congratulations if your ad boasts a Relevance Score of 10 after surpassing 500 impressions! This signifies a successful alignment between your ad creative, offer, and target audience. Facebook’s algorithm suggests they’re likely to engage.
However, don’t get too comfortable.
Relevance Score is dynamic and can fluctuate daily. This combats ad fatigue; declining engagement signals a need for fresh content.
Prioritizing a deep understanding of your target audience and how your offering—whether top-of-funnel content or a product—solves their problems is crucial for success. From there, consistently crafting Facebook ads that stand out amidst the noise is key.
3. Locating Your Facebook Ad Relevance Scores
Wondering where to find your Facebook Relevance Score? We’ve got you covered.
Since Relevance Score is specific to each ad, go to the “Ads tab” within your Facebook Business Manager.
Next, click the “Columns” dropdown and choose “Customize Columns.”
This opens a somewhat intricate set of submenus. Think Google Analytics but slightly less daunting. Save time by using the search bar to add “Relevance Score,” “Positive Feedback,” and “Negative Feedback” to your view. Consider saving this configuration for convenient, one-click access to your ads’ Relevance Scores.
These added columns allow you to track the current Relevance Score of all your ads, along with their anticipated positive and negative feedback.
Addressing Missing Facebook Relevance Scores
If you can’t find a Facebook Relevance Score, it means your ad hasn’t garnered 500 impressions yet. Return later to check.
If you spot any creative with low positive feedback and high negative feedback, it’s time for a change.
4. Strategies to Boost Your Relevance Score
Relevance Score hinges on the connection between an ad and its target audience. A high Relevance Score is essential for cost-effective Facebook ad campaigns and improved ROI.
Therefore, focus on refining your targeting (defining your audience) and crafting compelling Facebook ad creatives to enhance your ad’s Relevance Score.
Precision Targeting
Narrowing down your audiences ensures a high degree of shared characteristics. This enables the creation of ads and offers tailored to their specific needs. If your company offers PPC software for experienced digital marketers, an audience with specific criteria:
…will inherently possess a higher relevance score than a broad audience of all men and women aged 18-65 residing in the continental US.
Leveraging custom audiences to target individuals who’ve interacted with your website makes building granular audiences even simpler.
Mastering Ad Creation
Navigating Facebook’s constant stream of content can feel overwhelming; people often scroll mindlessly and might overlook your ad unless it’s truly captivating. Like this:
This image undeniably grabs attention. Once it piques someone’s interest, they’re more likely to engage with the accompanying text. Effective audience targeting ensures the copy entices them to visit your website and download a white paper that addresses a real business challenge (the art of persuasive copywriting).
Explore further tips on creating highly effective Facebook ads.
Embrace Testing
Facebook firmly believes in diminishing returns.
Audiences will tire of the same creative, so regular ad refreshers are crucial. Analyze your Relevance Score frequently to gauge an ad’s performance; then, start rotating different ads within the same Ad Set. As you identify patterns, leverage these insights to inform your next batch of stellar ad creative.
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Relevance Score may appear unpredictable, but its essence is rooted in user experience. Combining visually appealing ads with solutions to user problems positions you for success in Facebook advertising.








