Employee engagement at companies recognized as Aon Best Employers rose by two percentage points this year, reaching 82%.
Aon Best Employers are setting the standard for positive employer branding, achieving scores from 83% to 92% in employee perception across all levels of tenure.
Five special recognitions were given this year, including the introduction of a new award category: Best Employer for Startups.
Source: Aon. Aon Best Employers Singapore 2017.
Aon, a global leader in professional services offering solutions for risk, retirement, and health, has announced the six organizations that have earned the title of Best Employers Singapore 2017.
This year, Aon Best Employers saw a two-percentage-point increase in employee engagement scores, reaching 82%. This accomplishment is even more significant when compared to the average market score, which dropped three percentage points to 60%. This difference highlights the growing gap between Best Employers and other organizations.
Aon attributes the high engagement levels to an improved employee experience. Key findings showed that 80% of Aon Best Employers cultivate high-performance cultures (20 points above market average); 81% provide superior workplace infrastructure (23 points above market average); and 85% offer increased opportunities for collaboration (21 points above market average).
CEOs from Best Employer organizations identified operational/organizational efficiency and effectiveness, along with market factors, as the top challenges to their organization’s success. This differs from CEOs of other participating companies who ranked market factors and people issues as their primary concerns. This contrast underscores the critical role of a robust talent strategy in building a more productive and successful workforce.
The Aon Best Employers in Singapore for 2017 are:
| Organization | Category |
|---|---|
| DBS Bank | Best of the Best Employers |
| American Express International | Best Employer Singapore |
| DHL Express Singapore | Best Employer Singapore |
| FedEx Express Singapore | Best Employer Singapore |
| OCBC Bank | Best Employer Singapore |
| The Ritz-Carlton, Millenia Singapore | Best Employer Singapore |
Additionally, five organizations received special recognition:
| Organization | Category |
|---|---|
| CashShield | Best Employer for Startups |
| The Lo and Behold Group | Best Employer for Small & Medium Enterprises |
| SUN-DAC | Best Employer for Social Service Organisations |
| Far East Organization’s Corporate Real Estate Business Group | Best Employer for Commitment to Engagement |
| American Express International | Best Employer for Generation Y |
American Express, DHL Express Asia Pacific, and FedEx Express Asia Pacific also earned recognition as Regional Best Employers 2017 for Asia Pacific. This distinction was awarded for achieving Aon Best Employer status in at least three other markets within the region, including Malaysia, Hong Kong, Indonesia, New Zealand, Taiwan, and Thailand.
Marriott International, Singapore and InterContinental Hotels Group, Singapore were also named Best Employers Singapore 2017 through the Global program.
“The digital age presents a unique opportunity to seamlessly engage with employees throughout their entire journey, enabling companies to deliver on the employee experience they promise,” remarked Vikas Verma, Principal, Talent and Performance, Aon Hewitt. “However, this shift towards continuous feedback is not just about adopting new technology. It represents a fundamental change in how organizations listen and respond to employee experiences in real-time. To successfully leverage this for improved employee engagement, organizations must prioritize the empowerment and development of their people managers, as exemplified by this year’s Aon Best Employers Singapore.”
Jeremy Andrulis, CEO Southeast Asia, Aon Hewitt, added, “HR professionals make numerous decisions daily, ranging from tactical to strategic, all of which contribute to the overall employee experience and influence the value delivered to the business. The Aon Best Employers program provides organizations with a clear understanding of their position in the market across key areas such as employee engagement, leadership, employer brand, and culture, all of which contribute to driving high performance. Armed with this data and valuable insights, HR can make more informed decisions about their people, ensuring they achieve organizational goals while simultaneously meeting employee expectations.”
The Aon Best Employers program is a flagship initiative designed to enhance employee engagement, leadership effectiveness, employer brand, and company culture to drive exceptional performance. Recognized as the most credible and comprehensive survey of its kind in Asia Pacific and the Middle East, it employs Aon Hewitt’s professional three-tier assessment tools and includes participants from a diverse range of industries, such as finance, food and beverage, hospitality, and pharmaceuticals. Now in its 17th year, the Aon Best Employers program spans 14 markets across APACMEA: Australia, mainland China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, the Middle East, New Zealand, Philippines, Singapore, Taiwan, and Thailand.